Brent Payton

Seattle, WA   |   (512) 633-8742   |   |
Detail-oriented, responsible, test and validation leader. Guiding teams through complex test efforts. Prioritizing the customer experience. Analyzing development documents to generate test requirements and translating needs into test cases. Partnering with vendors, execution engineers, and managers. Exhibiting cross-functional influence while emphasizing shared goals.
  • Bug discovery, tracking, and closure
  • Benchmarking
  • Complex problem solving
  • Automation with Python
  • Vendor engagement
  • RedHat Linux
ServiceNow, Kirkland, WA
Senior Hardware Test Engineer
September 2018 - Present
Worked with minimal supervision to configure server hardware and run automated benchmarks. Responsible for several projects at a time. Devices tested include SATA and NVMe storage, server platforms. NICs on Intel Xeon and AMD EPYC platforms from multiple OEMs.
  • Evaluated new server platforms and components such as NVMe drives.
  • Bernchmarked new firmware releases for server platforms (BIOS, etc.), SSDs, NICs, and others to ensure changes won't cause performance or stability problems in production.
  • Interpreted and communicated the results of benchmarks. Wrote reports that influenced multi-million-dollar purchasing decisions.
  • Automated processes with Python.
  • Vendor relations.
  • Used the ServiceNow platform
Microsoft, Redmond, WA
Senior Hardware Test Engineer
December 2013 - March 2018
Oversaw validation by managing all aspects of test cases executed and bugs reported. Triaged and tracked bugs to closure. Informed all stakeholders by communicating test effort progress, used automated reports and analysis.
  • Ensured high product quality through in-house and ODM validation of Windows Cloud Server hardware, leading to on-time product releases.
  • Strengthened communication as hardware validation point of contact for ODMs based in Taiwan, plus industry partners such as Intel and Mellanox.
  • Enhanced ODM test execution through review, feedback and sharing best practices, with the goal of performing more thorough testing.
  • Improved validation rigor and efficiency by leading a team to expand and maintain test case library in Team Foundation Services (TFS). Oversaw creation of hundreds of new test cases.
Dell, Round Rock, TX
Lead Test Engineer
September 2005 - December 2013
Tested hardware products and associated firmware and software. Supervised local test teams of up to 10 members. Negotiated test phase transitions, communicated progress, escalated issues, and worked closely with internal and external (partner / vendor) development engineers.
  • Collaborated across local and remote organizations including ODMs to meet business goals.
  • Enabled more comprehensive testing and identified root causes of issues before product release by designing and implementing requirement management process in TFS.
  • Improved quality by leading test efforts for enterprise-class servers and storage products.
Dell, Round Rock, TX
Test Execution Engineer
Technical Support Representative